Returning items is easy:
- Download our return form here and fill it out:
Click here to download our return form:
- Print out the returns form and place it with the items you wish to return in appropriate packaging, such as the box you received your order in and seal it securely. (Please ensure that all items you return are unused, complete and in resalable condition, (Theexception to this is thePhantom training mask, which you can also return after proper use).)
- If you would like to exchange an item for a different colour or size, please re-order it at www.phantom-athletics.com. You will be refunded for the returned item.
- Take the return to the post office of your choice and select a shipping method that is convenient for you. Please send the return to the following address:
customers from Germany:
Phantom Athletics c/o LogoiXWasserburgerstraße
from other countries:
- We will refund you the return value within 30 days, after receiving the return. The refund will be made using the same payment method you used to pay for your order.
Within 30 days you have the right to withdraw from your purchase without giving any reason. The period begins on the day the order is delivered.
- Unfortunately, it is not possible to exchange products. All returns will be refunded automatically. If you would like to exchange an item for a different color or size, please reorder it at www.phantom-athletics.com and return the old item. The returned item will be refunded to you.
- The refund will be made in the same way as the original payment was made. Ex: If you paid for your order with Paypal, we will refund the purchase price to your Paypal account.
- We will not acceptfreight collect returns (postage paid by the recipient) under any circumstances.